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CSDBSync

ththeinze
Level 1
Level 1

I' m trying to import Users via RDBMS Synchronization.

I already have tried various ODBC-Datasources (Text, Excel, mySQL),

but none will work.

With mySQL I get the following error in CSDBSync.log :

Cant start transaction on CSAuth server at <Hostname>, error -4,

will not do any more actions.

Does anyone know this error number ??

What do I do wrong ??

1 Reply 1

jekrauss
Level 1
Level 1

The error you mention is an inability for csauth to talk to the host. If this is on the same box, it could be because csauth isn't running - check under services.

You can also view your DBSync logs in the GUI. Also, you can enable tracing in windows for further debugs if necessary.

Unfortunately, there are several issues that can cause errors like this, the most common being:

- incorrectly named file - should be accountActions.

- file names don't match in registry, in appropriate directory, and/or schema.ini

- csauth not running

- host not reachable.

Beyond that, it's usually still just a configuration error, and the text or Excel on the same box is a good way to start to eliminate errors from other sources.

Good luck,

Jeff