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Beginner

Device Manager is Not launching from CSM

Hi all

I have cisco security manager 3.2 added firewall and IPS into CSM.But when I try to launch Device Manager from CSM,it shows two type of error

1.Failed to launch device manager

2.Unsupported platform

Please give me a solution to solve this issue

1 REPLY 1
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Frequent Contributor

Re: Device Manager is Not launching from CSM

1)Make sure that the PIX security appliance and ASA devices have access to PDM or ASDM on the network.

2)Make sure that the device has contacted AUS previously.

http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/auto_update_server/3.1/user/guide/as_vsumm.html#wp1116278