07-20-2011 01:41 AM - edited 03-09-2019 11:36 PM
Hi all,
I recently had some trouble with my ASA 5505 in that the running config would not be saved after a reboot. Definately looked like a hardware problem with the flash memory. I have since bought a new flash memory card and copied the contents of the old card to the new card. 1st problem I have is that I can see the image on the new card, but for some reason it wont boot into that image. I get /file not found
I then successfully tftp'd a new image to the device and it boots successfully. I then follow it with a
ciscoasa# config t
ciscoasa(config)# boot system disk0:/asa831-k8.bin
(to ensure it boots from the flash in the future) and I get
WARNING: BOOT variable added, but unable to find disk0:/asa831-k8.bin
I have since tried
ciscoasa# fsck disk0:
Unsupported file system type!
%Error checking disk0: (No such file or directory)
When ever I try to do anything with Disk0: i get the same error. (No such file or directory)
I have also tried putting the old flash card in the ASA and I now get the same response.
Any help anyone can offer would be greatly appreciated.
Cheers,
Simon
07-20-2011 01:46 AM
HI Simon,
Try this command:
First check you the file in the flash, by doing:
show flash
and if it is there, do:
boot system flash:/asa831-k8.bin
it shoudl take the command now.
Thanks,
Varun
07-20-2011 02:00 AM
strangely, if I can:
ciscoasa(config)# dir
Directory of disk0:/
1130 -rw- 100 08:15:37 Jul 20 2011 upgrade_startup_errors_201107200815.log
1128 drw- 0 08:15:37 Jul 20 2011 coredumpinfo
1123 drw- 0 08:15:34 Jul 20 2011 crypto_archive
1113 drwx 0 08:15:23 Jul 20 2011 log
0 bytes total (0 bytes free)
ciscoasa(config)#
So it sees it there. 0 bytes total (0 bytes free) --- whats that on about?
07-20-2011 02:04 AM
Hi Simon,
It looks like the device is not detecting the flash card that you have inserted, try checking the specification for it, is it the same as the old one???
-Varun
07-20-2011 02:47 AM
The only thing I can see is the voltage of the new card might be a problem. From what I am reading the new card has a
- Voltage: 3.3V and 5V
Does anyone know what the voltage of the Cisco flash is?
Does anyone know if there is a compatible flash card on the market I can buy (preferrably not the £350 Cisco one). Something a tad cheaper might be nice.
07-20-2011 02:51 AM
The only other thing I would like to say is that if it is a problem with the Flash not being detected, how come the old card now is producing exactly the same results as the new card?
I put the old Cisco flash in and it does not boot into the image.
Strange!
07-20-2011 03:02 AM
On the old flash card, does it not give you anything for show flash and show run boot commands???
Varun
07-20-2011 03:29 AM
on the old card
show flash
%Error show flash: (No such device)
07-26-2011 03:28 AM
Can anyone help with this? I have tried a new CF card and am getting the same problem.
I have tried to erase disk0: -- Disk0: is not present
So i have 3 cards now (1 of which is the Cisco CF that came with the device, and they are all acting exactly the same. unfortunately the ASA 5505 box is about 3 weeks out of the 90 day warranty period. If anyone can help it would be greatly appreciated.
07-28-2011 02:38 AM
Ok so I sorted this out. thanks anyway for your help.
07-28-2011 03:13 AM
Just out of curiousity could you please let me know how were you able to get past it.
-Varun
09-06-2011 01:12 PM
If itis not a physical problem you can try to Format SC in a Cisco Device (Asa, Switch, Router). After that could recognise it.
01-11-2016 02:37 PM
Hi,
I had this problem too and google search brought got me here. I wondered how altussupport solved it.
Tried all the troubleshooting steps from this link:
http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/113266-asa-flash-error-ts.html
And i get back to square one after reload .
Turns out the issue is not with the COMPACT FLASH but the RAM !. I had upgraded the ram earlier . Replacing the RAM chip fixed it.
Guessing that's (altussupport's ) fix...?
hope this helps someone.
08-17-2015 02:37 AM
Having the same issue. Does anyone found out the answer for this?
10-13-2016 01:43 PM
Nope.
I had Cisco send me a new firewall and Im sitting here with two 5520's and 3 x 512mb flash and 2 x 256mb flash. Same error between both firewalls with all the flash.
WTF.
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