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Beginner

HOW TO ADD MEMBERS TO THE CISCO SUPPORT PORTAL

Hello Guys,

 

Can anyone let me know the steps to add a member to the cisco portal?

I need to create a new account for our team to view,create,manage inventory,raise RMA's,download software updates and all the privileges that is required for full operation and management of the devices  but I am new the cisco security world and clearly have no idea on how to.

 

Any help is appreciated!!!

 

#ciscoportal 

 

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Enthusiast

They need to each create a CCO account and then add the SmartNet contracts to their accounts and they will have access to download the software you are provisioned for, open TAC cases, etc.

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