Service contracts for Cisco ASA 5520 questions

[Bakhytzhan.Rais]

Hello,

I have the folowing subsriptions for Cisco ASA 5520:

IPS SVC, AR NBD

ASA5520

w AIP-SSM-10,

4GE+1FE,

3DES/AES

CON-SU1-AS2A10K9

IPS SVC, AR NBD

AIP SSM-10

included in ASA

systems

CON-SU1-ASAINC10

does this subscriptions include TAC services?

[Collin Clark]

Yes and it includes Advanced Replacement, next Business Day in case of a failure.

Hope that helps.

[Bakhytzhan.Rais]

Cool! Thanks for an answer.

[Bakhytzhan.Rais]

I noticed that this my subscription and device not indicated in my contracts. Is it normal or not?

[Collin Clark]

The subscription is applied to a device, it's OK.

[Adam David]

Hmm, I guess:

AR is stand for Advance Replacement. Am I correct?

NBD is stand for Next Business Day in case of a failure

How about the following code?

• SVC
  
• CON
  
• SU1
  
• AS2A10K9
  
• ASAINC10