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Service contracts for Cisco ASA 5520 questions

Hello,

I have the folowing subsriptions for Cisco ASA 5520:

IPS SVC, AR NBD

ASA5520

w AIP-SSM-10,

4GE+1FE,

3DES/AES

CON-SU1-AS2A10K9

IPS SVC, AR NBD

AIP SSM-10

included in ASA

systems

CON-SU1-ASAINC10

does this subscriptions include TAC services?

5 REPLIES 5
Advisor

Re: Service contracts for Cisco ASA 5520 questions

Yes and it includes Advanced Replacement, next Business Day in case of a failure.

Hope that helps.

Re: Service contracts for Cisco ASA 5520 questions

Cool! Thanks for an answer.

Re: Service contracts for Cisco ASA 5520 questions

I noticed that this my subscription and device not indicated in my contracts. Is it normal or not?

Advisor

Re: Service contracts for Cisco ASA 5520 questions

The subscription is applied to a device, it's OK.

Beginner

Service contracts for Cisco ASA 5520 questions

Hmm, I guess:

AR is stand for Advance Replacement. Am I correct?

NBD is stand for Next Business Day in case of a failure

How about the following code?

  • SVC
  • CON
  • SU1
  • AS2A10K9
  • ASAINC10