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SSL CA Certificate Chain not available.

russ_grue
Level 1
Level 1

Hey Everyone,

I've got a Cisco 851 running IOS12.3. I'm trying to install a SSL Certificate but after following all the instructions and installing a CA certificate I'm not getting the full chain of authority in a browser just the devices certificate itself. I've repeated the installation process using individual CA certificates all up and down the chain but still the same results. I've even tried installing all the chain certificates but the buffer times out before they are all pasted in.

What am I doing wrong?

Russ

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

I assume you are using a 3rd party CA with 2048-bit certificate and intermediate certificates. In these cases, it's sometimes counter-intuitive in getting the right order for the chaining to be correctly parsed.

I've had good results using the checking tools at digicert and verisign sites. See:

http://www.digicert.com/help/

https://ssl-tools.verisign.com/#certChecker

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