08-21-2008 03:00 PM
Hello all,
Hopefully someone can help me out as I dont know linux at all to verify some information.
I have MARS configured to backup to a NFS server. I recently received a notification from MARS stating that one of the backups failed.
Because I do not have access to the NFS server (Managed Services is why), what other ways can I verify that the NFS backup is succeeding? Whenever I attempt to use the GUI to pull raw messages from the NFS server it essentially times out.
Anything on the cli available? Any and all help/ideas are appreciated.
MARS is running 4.2.6 ( 2458 ). Yea, old, but customer absolutely refuses to give us the time of day to upgrade it.
08-26-2008 06:31 PM
Perhaps you did this capture at a time at which the MARS was just sending 'some' of its data to the NFS? The real thing happens at 1 or 2 AM, but some types of data are backed up after a certain amount of time throughout the day. As per the guide:
"While you cannot schedule when the data backup occurs, the MARS Appliance
performs a configuration backup every morning at 2:00 a.m. and events are archived every hour. The
configuration backup can take several hours to complete"
Also I hope there is no firewall/filtering device between the MARS and NFS server?
Regards
Farrukh
08-27-2008 05:25 AM
The Mars has both interfaces assigned. But the NFS server is on the local network of the NIC we're connecting to. In addition, just to make sure I actually did packet captures on both interfaces to see what was going on. Still not seeing the traffic I would be generating by using the web gui.
Farrukh,
Thing about the NFS/MARS TCPDump is that this was when retrieving data from the NFS server worked through the GUI. In other words, it was successful in pulling a raw events log from the server, and we can see it talking to the device to do just that, just not any responses.
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