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skc455
Beginner

Wondering if anyone got solved issue related to 12937 Supplicant stopped responding to ISE after sending it the first inner EAP-MSCHAPv2 message

I was wondering if anyone has already resolved this issue before. 

I have a new PC,  which has been provisioned for PEAP- MSCHAPv2. There is a phone and pc connecting on thIdentity Service Enginee same switchport. We are running ISE 2.4 in our environment. When connected to Ethernet am seeing error message on ISE as :

Event5411 Supplicant stopped responding to ISE
Failure Reason12937 Supplicant stopped responding to ISE after sending it the first inner EAP-MSCHAPv2 message

 

Attached the dot1x debug from switch. 

Trying to identify what's causing this issue. Thanks in advance for helping me in identifying the issue.

 

1 ACCEPTED SOLUTION

Accepted Solutions
skc455
Beginner

Issue was with the network drivers on the NIC card. Downgraded the dell nic drivers which solved the issue.

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2 REPLIES 2
AbelBurgos5029
Beginner

Hello,

 

Did you resolve this issue already?

skc455
Beginner

Issue was with the network drivers on the NIC card. Downgraded the dell nic drivers which solved the issue.

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