07-09-2012 12:51 PM
How do I get the logs from the RFGW1 to provide to the TAC?
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07-10-2012 11:44 AM
The logs are NOT stored in a separate that can be accessed by Telnet. Go to the SYSTEM tab, then LOGS, then click "view all logs". The screen will present the logs in a text format. Highlight the log (or click Ctrl-A to select all) and copy to a file. This file can be emailed to the TAC. The maximum size of the log is about 2 MB.
07-10-2012 11:44 AM
The logs are NOT stored in a separate that can be accessed by Telnet. Go to the SYSTEM tab, then LOGS, then click "view all logs". The screen will present the logs in a text format. Highlight the log (or click Ctrl-A to select all) and copy to a file. This file can be emailed to the TAC. The maximum size of the log is about 2 MB.
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