Cisco announces the end-of-sale and end-of-life dates for the Cisco D9858 Advanced Receiver Transcoder. The last day to order the affected product(s) is June 15, 2015. Customers with active service contracts or active warranties will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active service contracts or active product warranties, support will be available for the shown dates as stated in the applicable service contracts or product warranty terms and conditions, even if this date exceeds the Last Date of Support shown in Table 1.
Replacement model is the newer D9859 Advanced Receiver Transcoder. See EOL details for PIDs.
http://www.cisco.com/c/en/us/products/collateral/video/digital-receivers-decoders/eos-eol-notice-c51-733525.html
Table 1. End-of-Life Milestones and Dates for the Cisco D9858 Advanced Receiver Transcoder
Milestone | Definition | Date |
End-of-Life Announcement Date | The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. | December 15, 2014 |
End-of-Sale Date | The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. | June 15, 2015 |
Last Ship Date:
HW, App. SW | The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. | September 13, 2015 |
End of SW Maintenance Releases Date:
HW, App. SW | The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. | June 14, 2016 |
End of Routine Failure Analysis Date:
HW | The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. | June 14, 2016 |
End of New Service Attachment Date:
HW, App. SW | For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. | June 14, 2016 |
End of Service Contract Renewal Date:
App. SW | The last date to extend or renew a service contract for the product. | September 10, 2017 |
End of Service Contract Renewal Date:
HW | The last date to extend or renew a service contract for the product. | September 10, 2019 |
Last Date of Support:
App. SW | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete**. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details. | June 30, 2018 |
Last Date of Support:
HW | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete**. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details. | June 30, 2020 |
