I need to undertand how the virtual links work and what they are for.
I read the "Cisco Service Control Application for Broadband User Guide - Release 3.6.x" and this is what I found:
"In Virtual Links mode, template bandwidth controllers are defined for packages. Actual bandwidth parameters are assigned when a subscriber enters the system and depend on the subscriber's package (which defines the template controllers) and the physical link assigned to the subscriber."
"For each service configuration that has Virtual Links mode enabled, there is one default upstream virtual link and one default downstream virtual link. The upstream and downstream interfaces are each assigned one default template global controller."
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loadbalancing is one of the more complex items in hardware forwarding. of course we have talked about it many years on cisco live (id 2904) with ever incrementing more detail. and there is the support forum article on loadbalancing.