SCE 8000 internal QM behaviour [SW 3.6.5]

[aquafon123]

Dear All,

We experiencing strange behaviour of our SCE8000 platform [SW 3.6.5]. We are trying to use Internal Quota Manager with daily replenished buckets. Quota is giving out normally, but then subscriber reconnect (logout and login) it starts counting from zero. Means that SCE do not store buckets information. Is it OK or we should do smt.? Because according to documentations SCE should keep buckets information for the subscriber thorught the aggregation period.

Thanks,

Denis

[Tom Debruyne]

Hi Denis,

Could you show how you have found that issue?  In other words, illustrate the problem with commands outputs.

Thanks,

Tom

[aquafon123]

Hi Tom,

1. Subscriber after login:

S132SCE8000T1#>sh int LineCard 0 subscriber name xxxxx bucket-state id 1
Bucket type: Down Volume
Bucket state: OK
Bucket size: 200000
Bucket usage: 0

2. Subscriber is consuming quota:

S132SCE8000T1#>sh int LineCard 0 subscriber name 9409970149 bucket-state id 1
Bucket type: Down Volume
Bucket state: OK
Bucket size: 200000
Bucket usage: 11

3. Subscriber after reconnect (log out and log in again):

S132SCE8000T1#>sh int LineCard 0 subscriber name xxxxx bucket-state id 1
Bucket type: Down Volume
Bucket state: OK
Bucket size: 200000
Bucket usage: 0

How you may see - there is same amount of quota that subscriber should have after first login. To manage subscribers we use Cisco Subscriber Manager 3.6.5. Configuration attached. Screenshots with configuration are also attached. 

Kind Regards,

Denis

[Fabian Prosman]

Hello Denis,

Actually this is an expected behavior as the subscribers are removed from the SCE internal database at log out.

One thing that would do the trick is to ignore when the subscriber disconnects; like, in the case of RADIUS LEG, to ignore the accounting-stop message.

Regards,

Fabian