Warranty Check

[alwin_lobo76]

Dear CISCO Team,

Can you please suggest URL to check CISCO product warranty status online for the Partner.

regards,

Alwin Lobo

[kusridha]

Hello Alwin

Here is the URL http://www.cisco-servicefinder.com/warrantyfinder.aspx

Hope this is what you are looking for.

Regards

Kumar

[alwin_lobo76]

Hi Kusridha,

Thanks for your reply.

I have tried this URL earlier but  I am not able to findout Warranty status after providing Sr. No.

I have tried "A1AB04E00684" Sr. No. for VC Codec. However, the result shows no product found error.

WIth the help of above Sr. No. can you please advise how to check warranty status.

regards,

Alwin

[kusridha]

Hi Alwin

Sorry, I thought you were checking about general warranty information for a particular product type.

You can check the warranty status of individual serial numbers at https://apps.cisco.com/CustAdv/ServiceSales/contract/submitAdvancedSearch.do if you have access to the URL. If you don't have access, you may have to contact your Cisco account team.

I checked the warranty status of the serial number you have provided. It expired on 26 Sep 2012.

Regards

Kumar

[alwin_lobo76]

The site show following CSCC error

Cisco Partners and Customers

If you need to view, create, or modify Cisco service contracts, please Open a Case for CSCC tool access.

To view a summary of contracts associated with your CCO ID, please visit the Profile Manager.

Kindly suggest.

[kusridha]

Hi Alwyn

As the message says, you will have to open a case with Cisco to get access to CSCC tool.

Access is restricted to customers with service contracts and Cisco partners.

You can find more information at this link http://www.cisco.com/web/services/ordering/cscc/index.html

Regards

Kumar

[Shayju Abraham]

https://ccrc.cisco.com/ServiceContract/contract/?code=0f6PiMuuVeCnyfoVJCtu9IScII3ze1aFVYsAAABo&state=xyz

Visit above link

Use your product Serial No. to check the same

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Regards,

Ketan

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[uc.helpdesk@tata.com]

Thanks. It was useful