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Duo for Windows Breaks SSPR at Login Screen

nacho3
Level 1
Level 1

We’ve been testing Duo for Windows Logon (RDP) for a while now. When it is installed on a Windows Device (Win10 or Win11), the ability to perform a self-service password reset directly from the logon screen is broken.

Microsoft states that that “Some third party credential providers are known to cause problems with this feature”. I’m guessing that Duo is one of these which can cause trouble.

Self-service password reset for Windows devices - Azure Active Directory | Microsoft Docs

Might it be possible to update the Duo client for Windows to allow SSPR from the logon screen?

Thank you!

15 Replies 15

Dan Smith COB
Level 1
Level 1

Have there been any updates from the product team on this? As our systems are ever more tightly integrating with Entra and SSPR, this is becoming a super-critical need to have resolved.

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