11-14-2014 04:02 PM - edited 03-20-2019 10:29 PM
At random times during the day the Mute Button is flashing red. During a call or when retrieving a message, sometime it flashes red, and voice conversations are temporarily lost.
How do I fix the above problem ?
Solved! Go to Solution.
03-09-2015 06:33 AM
Sandy,
It is hard to get a good idea of what is causing the issue without a little bit more information.
-Do you have the model of the phone?
-Do you know the version of firmware that the phone is running?
It sounds like it could be a problem with the phone communicating with the server if you are losing voice communication temporarily, but without further information, it would be hard to make an assumption.
If you provide me with further information, I'll do my best to assist.
Thanks,
Wes
03-09-2015 06:33 AM
Sandy,
It is hard to get a good idea of what is causing the issue without a little bit more information.
-Do you have the model of the phone?
-Do you know the version of firmware that the phone is running?
It sounds like it could be a problem with the phone communicating with the server if you are losing voice communication temporarily, but without further information, it would be hard to make an assumption.
If you provide me with further information, I'll do my best to assist.
Thanks,
Wes
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