I have a 3504 that I have been able to update as far as 8.8.120. Multiple attempts to update to 8.8.125 have failed. I have tried via GUI and command line. Consistently fails trying to expand the file downloaded from CCO. Anyone else having this issue? If so have you been able to overcome it. I
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Well the licensing appears to be the issue. I removed the RTU licenses and the unit updated to 8.8.125. I did notice that my RTU count of (5) put me at (6) including the one license that comes with the unit. I have since reassigned to a total of (5). See what happens next update.
Um, no I don't have that problem.. because I know that support ENDED with 8.5.x code for most if not ALL 802.11n class devices. Only 802.11ac class devices supported from 8.6 and up.
That's from Supported Access Points in Cisco Wireless Software Releases (Table 5) of the Cisco Wireless Solutions Software Compatibility Matrix dtd jul 2019.
I will have an old 5508 hangin around for legacy support. Because it too dies with 8.5.x code. It is 5520's and up from here on out.
couple of questions
Have you done a MD5 check on the file once it was downloaded, just to make sure it was not corrupt.
Are you using TFTP to upload the file to the WLC - if so what TFTP client, have you tried SFTP or HTTP? I had this issue previously where code wouldn't load via TFTP, worked by SFTP and HTTP. Believe some TFTP clients have issues with large files (50mb plus)
I also find it best to download the file from the CCO site myself and then upload to the WLC rather than getting the WLC to reach out to CCO.
What code are you upgrading from?
Consistently fails trying to expand the file downloaded from CCO.
I suspect the firmware file is corrupt.
You need to download the firmware again.
Thanks for all of the replies. I have tried downloading the file from CCO using multiple browsers on multiple computers, all have been able to download the file with positive MD5 results. I have tried multiple computers as the source or host of the update file. Again met with failure. I have also tried power cycling the 3504 before attempting the update. Updated were attempted via GUI / HTTP transfer and CLI. Again failure. As I stated 8.8.120 worked just fine. I have (4) APs connected, (3) 3802 in local mode and (1) 3702 in flexconnect mode at a remote site.
Logs I am seeing only detail a basic failure to complete the upload. Is there debug or a more specific logging I could run to capture more detail?
Again thanks to all who have taken the time to look at my thread. It may be interesting to note that the controller came out of the box with 8.5 code. I first tried going to 8.8.125 which failed. I thought it might be a revision step upgrade so I upgraded to 8.7 without issue. An attempt from 8.7 to 8.8.125 failed. Going from 8.7 to 8.8.120 worked. Now trying to go from 8.8.120 to 8.8.125 is failing.
Please also know CPU load is low. 4 APs with 16 endpoints. Hyperlocation is turned off.