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3602 Access Points - power denied after downgrade

alexjr
Level 1
Level 1

Has anyone ran into the following problem?

The last shipment of 3602 APs for a customer came with 7.3 software. Controllers are running 7.2.110.0 so APs had to be downgraded. After APs finished downgrading they were still up. When we moved the APs to another controller running 7.2.110.0 they would not come back up. Power was denied at the switch.

Thank you.

2 Replies 2

Scott Fella
Hall of Fame
Hall of Fame

Can you post your error?  

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
*** Please rate helpful posts ***

We only have the log of the switch. The only message on the switch is that the power is denied. We do not have a log from the AP. We will capture an AP log next time we run into this situation. Once the APs were rebooted, they did not have a problem joining controllers.  Thank you Scott.

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