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3702e AP Cannot Join 2504 WLC on 8.0.100 Code

Chellis Dodge
Level 1
Level 1

I have 7 new 3702e AP's that came pre shipped with 7.6 code. My 2504 WLC was on 7.5 code so I decided to upgrade to the latest and greatest (probably my mistake) so I upgraded to 8.0.100 code for the Controller. The 3702's will attach to the controller but once they download the latest software and reboot I am getting these errors on the AP's 


*Sep 30 19:28:48.079: %CAPWAP-3-ERRORLOG: Go join a capwap controller 
*Sep 30 19:32:03.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.100.180.4 peer_port: 5246Get AP Certificate: failed to get local certificateGet AP Private Key: failed, not able to get key
*Sep 30 19:32:03.311: %CAPWAP-3-ERRORLOG: Error retrieving ID cert. and private key.
*Sep 30 19:32:03.311: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_handshake.c:1427 Error fetching certificate.
*Sep 30 19:32:03.311: %DTLS-5-SEND_ALERT: Send FATAL : Internal error Alert to 10.100.180.4:5246
*Sep 30 19:32:03.311: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_client.c:426 Error sending Certificate.
*Sep 30 19:32:03.311: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.100.180.4:5246
*Sep 30 19:32:03.311: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 3 combination.
*Sep 30 19:33:07.999: %CAPWAP-3-ERRORLOG: Go join a capwap controller 
*Sep 30 19:32:03.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.100.180.4 peer_port: 5246Get AP Certificate: failed to get local certificateGet AP Private Key: failed, not able to get key

 

Does anyone have any ideas before I downgrade to 7.6 Code? Havn't been able to open a TAC case yet because our VAR screwed up our Smartnet contract and left the controller off. It's getting fixed. 

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Sounds like a Regulatory Domain issue.  

 

Post the following output: 

1.  WLC:  sh sysinfo;

2.  AP:  sh version

Thanks for the Reply, I already downgraded code to 7.6.130 and everything works fine....I'm going to chalk this up to a new bug in 8.0.100....I'll wait for that code to become more mature before upgrading to it. 

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