5508 8.0.140.0 ipad dropping connection

[the-lebowski]

Hi, have an issue with HA 5508 running 8.0.140.0 and ipads dropping wifi.  When it happens the end user has turn off wifi and turn it back on to be able to reconnect to the SSID.   We are not doing client load balancing, session timeout is set to 28800 seconds and both client user idle timeout and threshold are disabled. 

Has anyone seen this before?  

[awatson20]

Check your user idle timeout configuration under the WLAN. We adjusted
that setting to a longer timeout(86400) and that resolved the issue for us.
By default, the client user idle timeout is set to 300 secs as a global
setting.

[the-lebowski]

We solved it by replacing all our aironets with Meraki APs.

[never_easy_issue]

cheers thank you, we are considering this option too actually. good to know
it works well with Meraki

[never_easy_issue]

thank you for the tip, we'll change the setting and see how it goes,
appreciated.