09-08-2010 12:13 AM - edited 07-03-2021 07:09 PM
Hello,
we have a problemwith some phones restarting up to 10 times in one hour. In the log files I could see the following lines:
2010-09-07 14:27:29:0800 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 14:29:11:0130 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 14:52:17:0790 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 14:56:18:0910 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:06:20:0490 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:07:22:0000 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:08:05:0760 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:25:21:0830 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:29:56:0510 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:37:40:0670 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:39:19:0070 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:41:02:0380 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:45:47:0410 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:46:48:0870 CP-7921G user.info modprobe: insmod -s -k eth0
2010-09-07 15:59:04:0960 CP-7921G user.info modprobe: insmod -s -k eth0
Firmware: CP7921G-1.3.4SR1.LOADS
UCM: 7.1.3
WISM: 6.0.199.0
AP: 1252
Is there a problem with the hardware or the firmware?
Thanks for any hints.
Andreas
09-09-2010 06:03 PM
Have you made any headway with this issue?
09-13-2010 08:36 AM
I found out that there is a Bug (CSCti36330) which described the problem.
TAC is working on it, but we do not get an answer if there is firmware release without this bug.
I also found out that a lot of people have such problem and I could not understand why Cisco is not able to solve it. We are still waiting but our customer is getting annoyed about that.
Hopefully we will get a solution as soon as possible.
09-21-2010 10:13 AM
We got a new Firmware from Cisco 1.3.4SR1(SU1) We have uploaded this firmware to some phones and hopefully the problem will be away.
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