802.11b/g/n Operational Status down for Mesh AP 1522E

[sachin.sg]

We have Outdoor Mesh Deployment , where we have configure RAP , MAP ..

We are facing problem that our 802.11b/g/n is shownig operational down ( but Admin Status is enable) ..

Our 802.11a/n is operational & admin status are up ...

As highlighted above , only 802.11n supported devices are able to connect and 802.11b/g are not able to connect

Can anyone suggest the fix up to make 802.11b/g/n operational status up.

We have WLC5508 with 7.0.xx OS

[Scott Fella]

Is this an issue with all your raps and maps? You have the correct country domain listed in the WLC?

Sent from Cisco Technical Support iPhone App

[sachin.sg]

Thanks Scott

Please find the details requested by you

Yes this Issue is with every RAP & MAP ..

Outdoor Access Points is AIR-CAP1552E-N-K9 ( 2.4 GHz 4dBi / 5 GHz 7dBi Dual Band Omni Antenne , N Connector)

WLC is  CT-5508-250-K9

Country Code is IN ( India) configured on WLC...

Please suggest

[Leo Laohoo · Accepted solution]

What is the complete output to the command "sh sysinfo"?  Post both pages of the command.

[sachin.sg]

Hi Scott / Leo

Can u suggest recommendation base on provided info

[Scott Fella · Accepted solution]

Well.... we would like to make sure everything is correct... the show sysinfo is information for us to know for sure.  From what you posted, I would guess it would work...

It would also help to post your show run-config and tell us what AP's to look at.  Might be a configuration issue also.

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

[sachin.sg]

Hi Scott

Please find the details show sysinfo attached ...

FYI again

Outdoor Access Points is AIR-CAP1552E-N-K9 ( 2.4 GHz 4dBi / 5 GHz 7dBi Dual Band Omni Antenne , N Connector)

WLC is  CT-5508-250-K9

Country Code is IN ( India) configured on WLC...

as highlighted above , only 802.11n supported devices are able to connect and 802.11b/g are not able to connect

suggest the fix up to make 802.11b/g/n operational status up.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2013.10.05 12:44:29 =~=~=~=~=~=~=~=~=~=~=~=

(Cisco Controller) >show sy?

sysinfo        syslog        

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.0.220.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27

Build Type....................................... DATA + WPS + LDPE

System Name...................................... GNDEC-WLC01

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

IP Address....................................... 10.10.9.2

Last Reset....................................... Power on reset

System Up Time................................... 0 days 3 hrs 34 mins 19 secs

System Timezone Location.........................

Current Boot License Level....................... base

Current Boot License Type........................ Permanent

Next Boot License Level.......................... base

Next Boot License Type........................... Permanent

--More-- or (q)uit

Configured Country............................... IN  - India

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +40 C

External Temperature............................. +20 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 2

Number of Active Clients......................... 1

Burned-in MAC Address............................ F0:F7:55:2B:7C:20

Power Supply 1................................... Present, OK

Power Supply 2................................... Present, OK

Maximum number of APs supported.................. 250

(Cisco Controller) >