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Access Point - AIR-AP1231G-A-K9 - PCs can connect but Apple Macs Cannot ...

ckoeber101
Level 1
Level 1

Hello,


This is a sort of follow up to a post I made a few days ago. I made changes to my access points and on Windows computers everything works but on Apple products (Macs, iPads, iPhones) the strangest things happen.


(1). About 90% of the time nothing works in that we get NO connection to the Access Point. In the client association logs we see the Mac Address show up but there is a 0.0.0 address where it seems like the device is trying to get an DHCP lease. After a while, the device gets the IPPA address of 169.X.X.X.


(2) After a extended period of time (an hour or more) the Apple device eventually gets an IP address from the network and then is able to successfully connect to the network. However, the connection is short lived and drops after about 30 minutes to an hour.


Is there a problem with the way Apple products encapsulates their network traffic versus Windows or other products?


Again, this not affect any Windows or Andriod based devices (laptops, phones, etc.) They can connect right away and never drop out.



Below is the configuration file for the AP in question, although this is affecting all of our APs:

!
version 12.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname AP-5
!
enable {Authentication Information}
enable {Authentication Information}
!
username {Authentication Information}
username {Authentication Information}
ip subnet-zero
ip domain name {Domain here}
!
no aaa new-model
!
dot11 ssid (Secure) Staff/Faculty
   vlan 70
   authentication open 
!
dot11 ssid Public
   vlan 60
   authentication open 
   guest-mode
!
!
!
bridge irb
!
!
interface Dot11Radio0
 no ip address
 no ip route-cache
 !
 ssid (Secure) Staff/Faculty
 !
 ssid Public
 !
 speed basic-1.0 2.0 5.5 6.0 9.0 11.0 12.0 18.0 24.0 36.0 48.0 54.0
 station-role root
 no cdp enable
!
interface Dot11Radio0.60
 encapsulation dot1Q 60 native
 no ip route-cache
 no cdp enable
 bridge-group 1
 bridge-group 1 subscriber-loop-control
 no bridge-group 1 unicast-flooding
 bridge-group 1 spanning-disabled
!
interface Dot11Radio0.70
 encapsulation dot1Q 70
 no ip route-cache
 no cdp enable
 bridge-group 70
 bridge-group 70 subscriber-loop-control
 no bridge-group 70 source-learning
 bridge-group 70 spanning-disabled
!
interface FastEthernet0
 no ip address
 no ip route-cache
 duplex auto
 speed auto
!
interface FastEthernet0.60
 encapsulation dot1Q 60 native
 ip address 10.60.255.5 255.255.0.0
 no ip route-cache
 bridge-group 1
 no bridge-group 1 source-learning
 bridge-group 1 spanning-disabled
!
interface FastEthernet0.70
 encapsulation dot1Q 70
 ip address dhcp
 no ip route-cache
 bridge-group 70
 no bridge-group 70 unicast-flooding
 bridge-group 70 spanning-disabled
!
interface BVI1
 ip address 10.60.255.5 255.255.0.0
 no ip route-cache
!
ip default-gateway 10.60.0.1
ip http server
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
ip radius source-interface BVI1 
logging snmp-trap emergencies
logging snmp-trap alerts
logging snmp-trap critical
logging snmp-trap errors
logging snmp-trap warnings
bridge 1 route ip
!
!
!
line con 0
 transport preferred all
 transport output all
line vty 0 4
 login local
 transport preferred all
 transport input all
 transport output all
line vty 5 15
 login
 transport preferred all
 transport input all
 transport output all
!
end

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