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AP 3702I UXK9 not join 2504WLC

Hi Sir

 

I have a problem that 3702I not join 2504WLC

3702I ver : C3700 Software (AP3G2-K9W8-M), Version 15.3(3)JC15

WLC ver : 8.2

 

here is my error log

 

*May 27 09:22:41.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.1.10 peer_port: 5246
*May 27 09:22:41.287: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.1.10 peer_port: 5246
*May 27 09:22:41.287: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.10
*May 27 09:22:59.351: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.1.10:5246
*May 27 09:22:59.431: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*May 27 09:22:59.431: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*May 27 09:22:59.435: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*May 27 09:22:59.463: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*May 27 09:23:00.435: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*May 27 09:23:00.463: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*May 27 09:23:00.471: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*May 27 09:23:01.455: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*May 27 09:23:01.463: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*May 27 09:23:01.507: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*May 27 09:23:01.515: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*May 27 09:23:01.523: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*May 27 09:23:02.507: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*May 27 09:23:02.515: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*May 27 09:23:02.543: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*May 27 09:23:03.543: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*May 27 09:23:09.463: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

 

please help me to slove

8 REPLIES 8
VIP Rising star

Re: AP 3702I UXK9 not join 2504WLC

Hii there

Which version of WLC 8.2 ?

Version 15.3(3)JC15 requires WLC 8.2.170.0 or higher

reference: wireless compatibility matrix

Hall of Fame Community Legend

Re: AP 3702I UXK9 not join 2504WLC

Post the complete output to the following commands:
1. WLC: sh sysinfo;
2. AP: sh version

Re: AP 3702I UXK9 not join 2504WLC

WLC

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.2.170.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0


Build Type....................................... DATA + WPS

System Name...................................... Cisco_0f:79:c4
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 192.168.1.10
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 1 days 18 hrs 13 mins 4 secs
System Timezone Location......................... (GMT +8:00) HongKong, Bejing, Chongquing
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180


Configured Country............................... TW - Taiwan
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +38 C
External Temperature............................. +40 C
Fan Status....................................... 96 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 50:F7:22:0F:79:C0
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

 

AP 3702I

APa89d.218a.5ed0>show version
Cisco IOS Software, C3700 Software (AP3G2-K9W8-M), Version 15.3(3)JC15, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Thu 07-Jun-18 16:43 by prod_rel_team

ROM: Bootstrap program is C3700 boot loader
BOOTLDR: C3700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB, RELEASE SOFTWARE (fc1)

APa89d.218a.5ed0 uptime is 18 hours, 41 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w8-mx.153-3.JC15/ap3g2-k9w8-xx.153-3.JC15"
Last reload reason:

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-AP3702I-UXK9 (PowerPC) processor (revision A0) with 376814K/134656K bytes of memory.
Processor board ID FCW1904NW73
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 8.2.170.0
Access Point Type: World Mode
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: A8:9D:21:8A:5E:D0
Part Number : 73-15243-01
PCB Serial Number : FOC19036U3T
Top Assembly Part Number : 068-100398-01
Top Assembly Serial Number : FCW1904NW73
Top Revision Number : A0
Product/Model Number : AIR-AP3702I-UXK9

 

Configuration register is 0xF

Hall of Fame Community Legend

Re: AP 3702I UXK9 not join 2504WLC

Can you post the output to the WLC command "sh time"?

Re: AP 3702I UXK9 not join 2504WLC

(Cisco Controller) >show time

Time............................................. Fri May 31 10:26:00 2019

Timezone delta................................... 0:0
Timezone location................................ (GMT +8:00) HongKong, Bejing, Chongquing

NTP Servers
NTP Polling Interval......................... 3600

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 192.168.1.11 In Progress AUTH DISABLED

VIP Advocate

Re: AP 3702I UXK9 not join 2504WLC

Hall of Fame Community Legend

Re: AP 3702I UXK9 not join 2504WLC

Try this:
deb cap con cli
del /f /r flash:/ap3g2-k9w8-mx.153-3.JC15
reload

Re: AP 3702I UXK9 not join 2504WLC

Yes,sir.I have already AP in WLC

When I clean the flash image and reload.

The AP is controllered.

Thanks so much!!

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