AP-3802 dont'join ME-3802

[mariosalomone4928]

Hi,
I have an AP-ME 3802 with firmware 8.3.150.0
and 1 AP with firmware 8.3.111.0

I have the file AIR-AP3800-K9-ME-8-3-150-0.tar

once the .tar file has been downloaded to the AP with the command
archive download-sw / reload tftp: // <<ip_tftp_server>> / <<image>> .tar


what is the next step to start the AP with firmware 8.3.150.0 and allow the AP to join the ME-AP ???

[pieterh]

read the ME deployment guide

though this document reads 8.3.120 it will also be valid for 8.3.150

basically "archive download-sw" is the wrong command, to install the ME image you should use 

AP#ap-type mobility-express tftp://<TFTP Server IP>/<path to tar file>

[mariosalomone4928]

Hi,
I do not have to install the ME firmware but to upgrade the AP which then has to join the AP-ME.

this command
AP # ap-type mobility-express tftp: // <TFTP Server IP> / <path to tar file>
I transform the AP into ME-AP

[mariosalomone4928]

the Ap with firmware 8.3.111.0 dont'join the ME-AP

[* 12/05/2019 20: 18: 28.0486] CAPWAP State: Join
[* 12/05/2019 20: 18: 28.0524] Sending Join request to 10.96.28.3 through port 5256
[* 12/05/2019 20: 18: 28.0548] Join Response from 10.96.28.3
[* 12/05/2019 20: 18: 28.1264] HW CAPWAP tunnel is ADDED
[* 12/05/2019 20: 18: 28.1394]
[* 12/05/2019 20: 18: 28.1394] CAPWAP State: Image Data
[* 12/05/2019 20: 18: 28.1693] do PRECHECK, part2 is active part
[* 12/05/2019 20: 18: 28.2993] AC rejected join request [17], try again later.
[* 12/05/2019 20: 18: 28.2993]
[* 12/05/2019 20: 18: 28.2993] Controller rejected image download.Check if TFTP server configured on ME WLC or maximum concurrent download limit has reached

[mariosalomone4928]

i try also to upgrade AP with command

archive download-sw /no-reload tftp://10.96.28.177/ap3g3

or

archive download-sw /no-reload tftp://10.96.28.177/AIR-AP3800-K9-ME-8-3-150-0.tar

but

Image downloaded, writing to flash...
do PREDOWNLOAD, part1 is active part
upgrade.sh: Error: TAR_READ_ERROR, not updating ubi vol
+ do_upgrade PREDOWNLOAD
+ [ ! -r /tmp/part.tar ]
+ [ 1 -lt 3 ]
+ local base_vol=/dev/ubivol
+ local action=PREDOWNLOAD
+ cat /MERAKI_BOARD
+ local board=barbados
+ get_activepart
+ get_activepart_real
+ cat /proc/cmdline
+ local kcmdline=console=ttyS0,9600 activepart=part1 activeboot=0 bootver=0x11e boardid=0x25 nss_emac_map=0x3 wired0=0 phy0=mv2010 nfcConfig=4bitecc mtdparts=armada-nand:1m(oops),1m(reserved),-(fs) ubi.mtd=fs wired1=1 phy1=mvl
+ echo console=ttyS0,9600
+ grep activepart
+ echo activepart=part1
+ grep activepart
+ echo activepart=part1
+ awk -F= {print $2}
+ echo activeboot=0
+ grep activepart
+ echo bootver=0x11e
+ grep activepart
+ echo boardid=0x25
+ grep activepart
+ echo nss_emac_map=0x3
+ grep activepart
+ grep activepart
+ echo wired0=0
+ echo phy0=mv2010+ grep activepart

+ echo nfcConfig=4bitecc
+ grep activepart
+ + grepecho activepart mtdparts=armada-nand:1m(oops),1m(reserved),-(fs)

+ echo ubi.mtd=fs
+ grep activepart
+ echo wired1=1
+ grep activepart
+ echo phy1=mvl
+ grep activepart
+ local part_active=part1
+ [ part1 != part1 -a part1 != part2 ]
+ echo part1
+ local active_part=part1
+ get_alternateboot part1
+ [ part1 == part2 ]
+ echo part2
+ local part_to_upgrade=part2
+ local eff_upgrade_master=false
+ local tftp_image_vers=
+ local skip_img_sign_verify=false
+ local skip_boot_upgrade=false
+ + echotr
, \n
+ echo dangerous 21030
+ sync
+ cd /tmp
+ [ barbados == barbados ]
+ tar -xf /tmp/part.tar info.ver info btldr.img setenv.gz
+ [ PREDOWNLOAD == CHECK_ME ]
+ get_capwap_version
+ [ 0 -lt 1 ]
+ local version_file=/tmp/info.ver
+ [ -f /tmp/info.ver ]
+ echo
+ local capwap_version=
+ /usr/sbin/getoffset /tmp/part.tar part.bin
+ local fileoffset=Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ echo Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ cut -f4 -d
+ local partfileoffset=0
+ echo Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ cut -f6 -d
+ local partfilesize=0
+ echo Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ cut -f8 -d
+ local errorcode=9
+ [[ 9 -ne 0 ]]
+ reportupdatestatus 9
+ loudlog Error: TAR_READ_ERROR, not updating ubi vol
+ logger -p 0 -t upgrade Error: TAR_READ_ERROR, not updating ubi vol
+ echo upgrade.sh: Error: TAR_READ_ERROR, not updating ubi vol
upgrade.sh: Error: TAR_READ_ERROR, not updating ubi vol
+ return 9
+ status=9
+ set +x
Error: '/etc/capwap-upgrade.sh PREDOWNLOAD' failure.

[patoberli]

Based on the filename you have the wrong file. The .tar file is to be used for the migration, which means you need to use the command: ap-type mobility-express tftp://<TFTP Server IP>/<path to tar file>
Otherwise the file: AIR-AP3800-K9-ME-8-3-150-0.zip with the commands you tried before.
See here: https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn83mr5.html

[mariosalomone4928]

ok well, i try with  archive download-sw /no-reload tftp://10.96.28.177/AIR-AP3800-K9-ME-8-3-150-0.zip

but

######################################################################## 100.0%
Image downloaded, writing to flash...
do PREDOWNLOAD, part1 is active part
upgrade.sh: Error: image not found.
+ do_upgrade PREDOWNLOAD
+ [ ! -r /tmp/part.tar ]
+ loudlog Error: image not found.
+ logger -p 0 -t upgrade Error: image not found.
+ echo upgrade.sh: Error: image not found.
upgrade.sh: Error: image not found.
+ return 1
+ status=1
+ set +x
Error: '/etc/capwap-upgrade.sh PREDOWNLOAD' failure.

[patoberli]

Can you show the output of 'show version'? Depending on that output, you have to use a different image.

[hieunv]

could you tell me how to resolve this issue? i have same issue: Error: TAR_READ_ERROR, not updating ubi vol

[pieterh]

see response later in this thread : 

11-12-2019 03:34 PM

ehm after, try and re-try and retray   this commando

     ap-type mobility-express tftp://10.96.28.177/AIR-AP3800-K9-ME-8-3-150-0.tar

now the firmware is update and the AP join the ctrl-ME! alleluja

[pieterh]

then you have the wrong firmware 

AIR-AP3800-K9-ME-8-3-150-0.tar -> this is the ME-image

But.... also with  two AP's with ME image -> one AP is the master and the other can join

[mariosalomone4928]

the firmware is correct, because 5 more APs are working

the firmware is correct, because 5 more APs are working.

also using this ap-type mobility-express tftp: //10.96.28.177/AIR-AP3800-K9-ME-8-3-150-0.tar

and making the AP (ME), the firmware is not loaded in the correct manner

[mariosalomone4928]

ehm after, try and re-try and retray   this commando

ap-type mobility-express tftp://10.96.28.177/AIR-AP3800-K9-ME-8-3-150-0.tar

now the firmware is update and the AP join the ctrl-ME! alleluja

thx!!!

[pieterh · Accepted solution]

aha.... the space! 

tftp: //10.96.28.177/AIR-AP3800-K9-ME-8-3-150-0.tar

tftp://10.96.28.177/AIR-AP3800-K9-ME-8-3-150-0.tar

good to hear you found the error