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AP 3802 unable to join vWLC running 8.10.121.0 - No valid AP manager found for controller

Evanjrosado
Level 1
Level 1

i'm testing a vWLC running 8.10.121.0 with an AP3802e.

 

The AP has been statically configured with an IP address for both itself and to point to the wireless controller. Does anyone have any ideas as to what could cause this? Thanks. 

 

capwap ap primary-base (controller name)  (controller ip)

capwap ap ip (ap ip address) (ap subnet mask) (default gw) (dns)

 

 


General initialization - Version: 1.0.0
Detected Device ID 6920
Master bootloder version 1.34
High speed PHY - Version: 2.0
BoardId = 0x20board SerDes lanes topology details:
| Lane # | Speed| Type |
------------------------------|
| 1 | 0 | SGMII1 |
| 2 | 5 | PCIe1 |
| 4 | 5 | PCIe2 |
| 5 | 0 | SGMII2 |
-------------------------------
:** Link is Gen1, check the EP capability
PCIe, Idx 1: Link upgraded to Gen2 based on client cpabilities
:** Link is Gen1, check the EP capability
PCIe, Idx 2: Link upgraded to Gen2 based on client cpabilities
High speed PHY - Ended Successfully
DDR4 Training Sequence - Ver TIP-0.23.(Sublib 0.8)0
DDR4 Training Sequence - Switching XBAR Window to FastPath Window
DDR4 Training Sequence - Ended Successfully
BootROM: Image checksum verification PASSED
BootROM: Boot image signature verification PASSED

____ _
/ ___|(_) ___ ___ ___
| | | |/ __| / __|/ _ \
| |___ | |\__ \| (__| (_) |
\____||_||___/ \___|\___/
_ _ ____ _
| | | | | __ ) ___ ___ | |_
| | | |___| _ \ / _ \ / _ \| __|
| |_| |___| |_) | (_) | (_) | |_
\___/ |____/ \___/ \___/ \__|
** LOADER **


U-Boot 2013.01-gacaad15 (Aug 18 2019 - 20:12:19) SDK version: 2015_T2.0p10

Board: Barbados-3K
SoC: MV88F6920 Rev A1
running 2 CPUs
CPU: ARM Cortex A9 MPCore (Rev 1) LE
CPU 0
CPU @ 1800 [MHz]
L2 @ 900 [MHz]
TClock @ 250 [MHz]
DDR4 @ 900 [MHz]
DDR4 32 Bit Width,FastPath Memory Access, DLB Enabled, ECC Disabled
DRAM: 1 GiB

RST I2C0
NAND: 256 MiB
SF: Detected N25Q32A with page size 64 KiB, total 4 MiB
PCI-e 1 (IF 0 - bus 0) Root Complex Interface, Detected Link X1, GEN 2.0
PCI-e 2 (IF 1 - bus 1) Root Complex Interface, Detected Link X1, GEN 2.0

Map: Code: 0x3fed9000:0x3ffadc40
BSS: 0x3ffef704
Stack: 0x3f9c8f20
Heap: 0x3f9c9000:0x3fed9000
U-Boot Environment: 0x00100000:0x00110000 (SPI)

 

AP0042.68A0.EAD0>en[*05/06/2020 20:01:17.0177]
[*05/06/2020 20:01:17.0177] CAPWAP State: DTLS Teardown
[*05/06/2020 20:01:17.0270] DOT11_DRV[0]: Stopped Radio 0
[*05/06/2020 20:01:17.0460] DOT11_DRV[1]: Stopped Radio 1
[*05/06/2020 20:01:17.0988] aborting ewlc download C9800-AP-iosxe-wlc.bin Dtls cleanup
[*05/06/2020 20:01:17.0988] aborting ewlc download C9800-AP-iosxe-wlc.bin

[*05/06/2020 20:01:17.2132] do ABORT, part1 is active part
[*05/06/2020 20:01:17.2312] upgrade.sh: Cleanup tmp files ...
[*05/06/2020 20:01:17.2589] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: DTLS Teardown(4).
[*05/06/2020 20:01:17.2590] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: DTLS Teardown(4).
Password:
AP0042.68A0.EAD0#[*05/06/2020 20:01:21.7692] No more AP manager addresses remain..
[*05/06/2020 20:01:21.7692] No valid AP manager found for controller 'vwlc01' (ip: 172.16.100.61)
[*05/06/2020 20:01:21.7692] Failed to join controller vwlc01.
[*05/06/2020 20:01:21.7693] Failed to join controller.
[*05/05/2020 20:11:42.0003]
[*05/05/2020 20:11:42.0003] CAPWAP State: DTLS Setup

1 Accepted Solution

Accepted Solutions

Reset your 3802 by holding down the reset button ~20s when it is powering. Then try it again.

As long as AP learns about vWLC as a controller it should go & register.

HTH

Rasika

*** Pls rate all useful responses ***

View solution in original post

4 Replies 4

Leo Laohoo
Hall of Fame
Hall of Fame

@Evanjrosado wrote:

[*05/06/2020 20:01:17.0988] aborting ewlc download C9800-AP-iosxe-wlc.bin Dtls cleanup
[*05/06/2020 20:01:17.0988] aborting ewlc download C9800-AP-iosxe-wlc.bin


Did the AP ever joined a 9800 before?

marce1000
VIP
VIP

 

 - Issue show logging on the controller too , just after the join failure; check if you can  get any additional info from that output.

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

I ended up ditching the vWLC 8.10.121.0 and spun up a Catalyst 9800 vWLC in the lab. My 3802 joined it with no problems at all. I'm actually going to be getting a 9120 AP here soon. Thanks for all your efforts. Much appreciated.

Reset your 3802 by holding down the reset button ~20s when it is powering. Then try it again.

As long as AP learns about vWLC as a controller it should go & register.

HTH

Rasika

*** Pls rate all useful responses ***

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