AP join issue to controller ( 3650 inbuild controller)

[mohammed abdul naveed]

I am facing issue with Ap joining to controller with , Ap light flashing from green,red,green and the model of controller switch in build is 3650 .

below are the error which i am getting on access point during controller joining request.

APf44e.0545.8c4c#

*Dec 29 09:24:33.103: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Dec 29 09:24:33.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.0.2 peer_port: 5246
*Dec 29 09:24:34.255: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.0.2 peer_port: 5246
*Dec 29 09:24:34.255: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.0.2
*Dec 29 09:24:52.491: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.10.0.2:5246
*Dec 29 09:24:52.579: %LWAPP-4-CLIENTEVENTLOG: Not sending change state post as the radio admin is down, lrad state = 5
*Dec 29 09:24:52.579: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Dec 29 09:24:52.579: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Dec 29 09:24:52.583: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Dec 29 09:24:52.603: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Dec 29 09:24:53.583: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Dec 29 09:24:53.611: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Dec 29 09:24:53.619: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Dec 29 09:24:54.603: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Dec 29 09:24:54.611: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Dec 29 09:24:54.635: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Dec 29 09:24:54.643: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Dec 29 09:24:54.651: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Dec 29 09:24:55.635: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Dec 29 09:24:55.643: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Dec 29 09:24:55.679: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Dec 29 09:24:56.679: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
Not in Bound state.
*Dec 29 09:26

[Rasika Nayanajith · Accepted solution]

Hi

What AP model & what IOS-XE versions are you using ? Make sure you have compatible software versions according to the AP model. Table 2 of the link given below (1700/1570 AP supported in IOS-XE 3.7.0E code, given table not upto date with that info)

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#56735

If you have compatible software then see whether you have follow the guidelines given in the below

http://mrncciew.com/2013/09/29/getting-started-with-3850/

HTH

Rasika

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[Viten Patel]

is this a new install? can you paste the show run interface output for the SP port?