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AP1242 sometimes in admin mode "disable"

mlieber
Level 1
Level 1

We have (L)AP1242 working in FlexConnect mode.

These APs are connected to a WLC but sometimes devices change to state "admin disable". I really don't mean the radio interface.

The access points get power over a power supply.

any idea?

 

thanks

Martin

 

4 Replies 4

Sandeep Choudhary
VIP Alumni
VIP Alumni

Hi,

Can you paste the info:

From WLC: sh sysinfo

From AP: sh version

If you can paste the logs from WLC regarding this AP then it would be good to find out the real cause.

Regards

 

mohanak
Cisco Employee
Cisco Employee

If your access point is connected to in-line power, do not connect the power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.

On power up, the access point is placed into low power mode (both radios are disabled), Cisco IOS software loads and runs, and power negotiation determines if sufficient power is available. If there is sufficient power then the radios are turned on; otherwise, the access point remains in low power mode with the radios disabled to prevent a possible over-current condition. In low power mode, the access point activates the Status LED low power error indication, displays a low power message on the browser and serial interfaces, and creates an event log entry (see the "Checking the Autonomous Access Point LEDs" section and "Inline Power Status Messages" section).

and also verify the similar post:

https://supportforums.cisco.com/discussion/11171191/wlc-5508-and-cisco-aironet-1242-lwapp-air-lap1242ag-k9

Thanks for the answer

The AP is not connected to a PoE switch.

There are multiple APs in that location which have the same issue. It is a FlexConnect location and there is a very slow internet connection there without QoS for CAPWAP traffic at the moment.

Could it be possible that FlexConnect Access Point change to "admin disable" if CAPWAP connection flaps?

Our customer has more than 100 APs installed in other Remote locations without this issue.

Venkatesh Attuluri
Cisco Employee
Cisco Employee

check the power specifications of the PSE (switch, mid-span power, or injector) to confirm that it can support the access point you are deploying. If the PSE cannot supply enough power, the access point radios may be disabled or the access point may repeatedly "reboot" as the device draws more power than the PSE can supply.

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