Broadcast to non-broadcast SSID change stops laptop connection

[jcowtan]

We have started to deploy a CAWLAP migrating autonomous to lightweight.  In the configuration, the SSID was broadcast.  Windows PC and mobile devices had no problem connecting. 

Now when we changed it to non-broadcast, windows PC can not access while the mobile devices still can!

The controller (5508) is running 7.2.110.

Any ideas?  Is this bug?

[George Stefanick]

What supplicant are you using on the windows devices? There is somethines a check box that reads "connect even if wlan is not broadcasted" on the supplicant.

[Scott Fella]

Not a bug... You probably added the SSID to the client when it was broadcasted, so the wireless client is looking for a broadcasted SSID. In windows, you can click connect even if not broadcasted. Or else remove and add the SSID on the clients again. It a client side issue not the wlc.

Sent from Cisco Technical Support iPhone App

[fbarboza]

Hi ,

If the SSID is not broadcasted you will need to manuly configure the SSID, the security and encryption to each wireless client.

Also if the SSID is not broadcasted the wireless clients may or may not have issues when trying to connect.