Cannot Update WLC

[Simon Laurendeau]

Hi, I've been working on updating our WLC we have 3 pair of HA 5508 and everything went well for most of them but the last pair did not update for some reason....

I can't seem to find a diffrence in the configuration between the equipement and was wondering if anyone had this problem.

Error message from the GUI :

Transfer download failed both on active & standby, please retry download

Trying to update from 7.4.121.0 to 7.4.121.21

[Stephen Rodriguez · Accepted solution]

you probably need to reboot that HA pair, this happens sometimes and reboots will usually fix it.

If you want to troubleshoot it a bit

debug transfer all

and watch to see if the full file is sent and able to be decompressed.

HTH,
Steve

[Simon Laurendeau]

Alright I will try to reboot tommorow we I can and update again