Cisco 2106 WLC Failing

[jd]

Hey,

I have been having problems with a 2106 WLC which seems to have developed a fault. I cannot console into the device (although I can console into the

ap1131ag showing no fault with the RJ45 - 9 Pin) and the device is no longer showing up in any of the possible I.P ranges.

Its showing a power light and a status light on the front panel, the ethernet ports light up like a christmas tree when a device is connected and the power supply is putting out a solid 47.7v.

Has anyone experienced anything like this before and can anyone suggest anyway of breathing life back into it?

Thanks in advance,

Jon

[Stephen Rodriguez]

Can you be connected to the console and reboot the WLC? Capture the output and we can see if there is anything that can be done other than RMA the unit.

Steve

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[jd]

Nope - when I try and connect to the console I get no text whatsoever. Cursor just flashes.

[Stephen Rodriguez]

Sounds like. TAC call and RMA

Steve

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[jd]

Thanks Steve,

Its currently out of any sort of support contract. Is it still possible to setup an RMA?

Jon

[Stephen Rodriguez]

Unfortunately, no. If there is no contract you won't be able to RMA it.

Steve

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