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Beginner

Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

Hello, 

I am configuring an ap Air-AP-1852I-E-K9 and it should be configured using the web portal/mobility express, sadly this is not the case.

I have followed the suggestions provided in https://supportforums.cisco.com/t5/getting-started-with-wireless/aironet-1850-as-a-standalone-mobility-express-master/td-p/2817575

I uploaded the image as depicted in the manual of the post above. It says in the "Show version" that 
"AP Image type : MOBILITY EXPRESS IMAGE
AP Configuration : MOBILITY EXPRESS CAPABLE"

This is with both following: 
"AP Running Image: 8.2.166.0
Primary Boot Image: 8.2.166.0"

and
"AP Running Image: 8.3.133.0
Primary Boot Image: 8.3.133.0"

Attached are "Show version" of both those images


Also I have searched the SSID with 5 devices and have not found it. The light of the AP blinks with red,amber and green

 

Please help me.

8 REPLIES 8
VIP Mentor

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

can you reboot the AP and paste the bootup process from console.

 

Regards

Dont forget to rate helpful posts

Beginner

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

Hello Sandeep,

 

I grateful for your quick reply!

The Boot output is attached.

 

Thank you!

VIP Mentor

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

Can you reset AP and try again.:

 

How:

When you are prompted for a username, enter recover-config to restore the factory default configuration. 

 

Regards

Dont forget to rate helpful posts

Beginner

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

Thanks Sandeep! 

Now the SSID appeared and I was able to configure the device. After the configs have been saved and device should boot, it boots and doesn't broadcast the SSID I just configured there. The light on the top of the device flickers red/green/amber again.
What could fix this issue?

I marked your previous post as helpful, since it saved my day!

Thank you!

Quick edit:

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/1850/hardware/guide/ap1850hwguide.html
In the link above it is said that:

"Step 2 Apply power to the access point. See Powering the Access Point.
a. As the access point attempts to connect to the controller, the LEDs cycle through a green, red, and amber sequence, which can take up to 5 minutes."


This has been blinking as depicted for over an hour.

VIP Mentor

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

did you save the conifg and enable the wlan on 1852 AP ?

 

did you configured it correctly:

http://itadminguide.com/configure-cisco-1850-series-mobility-express/

https://www.packet6.com/deploying-cisco-mobility-express/

 

Regards

Dont forget to rate helpful posts

Cisco Employee

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

Hi,

 

can you post below output

from Wlc: 

--- config paging disable

---show advanced 802.11a summary 

---show advanced 802.11b summary

---show wlan <id>

 

from AP: 

---terminal length 0

---show logging

 

 

Beginner

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

Reboot the ap and watch the boot.  You might not have enough power to turn on the radio.  I’m running into that with 3800s

Highlighted
VIP Advocate

Re: Cisco Air-AP-1852I not broadcasting SSID "CiscoAirProvision"

Did you select the correct country for your AP in the initial setup?
You have a -E model, so you must select a European country. If you select the wrong country, the radios might not come up.

But the flashing colors typically indicate not enough power.
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