We are unable to manually change the power level of an AP on Cisco Prime Infrastructure 3.1.
We see on the prime that the power level is 0 (on the Cisco WLC, the power level is correct). See screenshot attached.
Whenever we try to change the power level of the AP in Prime, we receive the following error :
The WLC is an AIR-CT5508-K9 with version 184.108.40.206 and the AP model is AIR-CAP2702I-E-K9.
Thanks in advance.
How many AP's have this issue?
For testing purpose try the below workaround on any one AP:
Making an adjustment to the power level from the controller and re-synchronizing would move the current power level to the previous power level field correcting the issue. Then you can try changing the power level from PrimeInfra.
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Thanks a lot for your reply. It seems that it works after I change it on the WLC and then afterwards back on the Cisco Prime Infrastructure. I do not encounter this issue anymore on this AP.
I haven't seen this yet on our other AP's, but will do this if I encounter it again. Thanks again!