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High wireless values on RF Counters in Cisco PI

Hi,

 

Im troubleshooting a messy wifi enviroment. We're using 3602I all the way, on version 7.6x

Users are experiencing that the wifi is dropping, however the client numbers on the AP remains steady, however i've come by this statistics below:

I've asked local support to try and ping their default gateway when this happens, but i've yet to hear from him.

RF Counters
Tx Fragment Count212784754
Multicast Tx Frame Count8093620
Tx Failed Count3149560
Retry Count9521658
Multiple Retry Count1787587
Frame Duplicate Count0
RTS Success Count22884959
RTS Failure Count34587092
ACK Failure Count4268994575
Rx Fragment Count0
Multicast Rx Frame Count0
FCS Error Count23435678
Tx Frame Count213284161
WEP Undecryptable Count15738

 

We're using flex connect APs and the CAPWAPtunnel has been up as long as the AP have been up. However i feel that this statistics seems quite high? Correct me if I'm wrong.

 

Any ideas on what may cause this?

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