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iOS device failed to get ip address on multiple wlan on the same anchor controller

WILSON HUANG
Level 1
Level 1

Dear Experts:

in my implementation, we need 2 WLANs be served on the same anchor controller.

WLAN1: wep/40bit, integration with NAC/OOB on anchor controller for guest wlan service.
and guest account controlled by NACguest server.
WLAN2: wep/40bit, no layer3 secuirty for temporary using.

foreign controller: WiSM on v6.0.196.4 (also testing on 6.0.182.0)
anchor controller: WLC4402 on v6.0.196.4

on WLAN1:
Windows7 client get ip address correctly.
iOS (iPhone4 on 4.3.1/4.3.2, iPad2 on 4.3.1/4.3.2) can get ip address correctly on WLAN1.

WLAN2, iOS device cannot get ip address.
compare with debug message "debug clien mac" + "debug dhcp message enable"
on both foreign and anchor controller.

on foreign controller:
PM state has changed from: DHCP_REQD (7) Change state to RUN (20) last state RUN (20)

on anchor controller:
PM state always stay on: DHCP_REQD (7) Change state to DHCP_REQD (7) last state DHCP_REQD (7)

Enable/Disable DHCP Address Assignment Required is not work.
Enable/Disable DHCP proxy is not work.

Any hit this issue when get ip address failed in multiple WLANs on the same anchor controller?

In attachment log file,

DMZ.log: anchor controller on DMZ.

S3p1.log: WiSM on v6.0.182.0

S3p2.log: WiSM on v6.0.196.4

client mac: 00:1f:3b:05:33:c1, Windows7 Client

client mac: 58:55:ca:cf:d2:07, iPhone4 with 4.3.1,

WLAN1 subnet: 10.61.246.0/23

WLAN2 subnet: 10.61.248.0/23

3 Replies 3

Nicolas Darchis
Cisco Employee
Cisco Employee

Can you please send "Show run-config" from all WLCs ?

Thank you

Hi, Nicolas:

just checking the attachment for the run-config on foreign/anchor controller.

DMZ_run.config  - anchor controller

s3p1_run.config - WiSM on v6.0.182.0

s3p2_run.config - WiSM on v6.0.196.4

at this moment, we have disable the wlan 10 on foreign controller, and wlan 2 on foreign controller.

Wilson...

Vinay Sharma
Level 7
Level 7

Hi Wilson,

Please mark the Question as Answered, if the provided information is correct and it helped. By doing that others can take benefit as well.

Thanks,

Vinay Sharma

Community Manager – Wireless

Thanks & Regards
Review Cisco Networking products for a $25 gift card