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New Installation - LED stuck in AMBER MODE please help

HI Guys

Hope you well

I am currently supporting an engineer onsite remotely  and have come across a strange problem .

I have installed a few controllers but none of them have behaved in this manner.

The  model is a WLC  5508-50k9 model wireless controller and software 7.0.98.0

I  have seen as per installation guideline that  amber means th following

 

Distribution ports 1-8 Off: Not present.

Green: Indicates SFP port is active and link is established.

Amber: Present with failure

This mean that so coherent fault lies as follows on Layer 1&2 .

The switch port light does not go green either.

We have used both xover and straight but no luck

The controller is using GLC - T to connect to the switch

Any idea guys

Everyone's tags (3)
3 REPLIES 3

New Installation - LED stuck in AMBER MODE please help

Are you using a Cisco GLC-T?

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
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Beginner

New Installation - LED stuck in AMBER MODE please help

Yes as stated below in my original text

I am using Glc-T

New Installation - LED stuck in AMBER MODE please help

But are they CISCO ? Also are you using any transivers anywhere in line to this link ?

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
___________________________________________________________
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