11-14-2018 06:27 AM - edited 07-05-2021 09:26 AM
Hello guys
I have a WLC 5508 Software 8.0.133.0 and I configured the following SNMP Traps:
General: Link (port) Up/Down
AP: AP Register and AP Interface UP/DOWN
But my monitoring team is receiving this trap KTS VOIP CALL FAILURE:
"A "ciscoLwappKtsVoipCallFailureNotif" event has occurred, from GnCiscoDev device, named WLC-XXXX"
If I only checked 3 options in SNMP trap why My team is receiving this trap? And what this trap mean? I have tried to find information and I don't find something specific aside this is the OID
.1.3.6.1.4.1.9.9.524.0.5 |
11-30-2018 05:00 AM
maybe you've got the wrong mibs loaded?
according to this link the mib value of "ciscoLwappKtsVoipCallFailureNotif" is different
ciscoLwappVoipCallFailureNotifEnabled | 1.3.6.1.4.1.9.9.524.1.10.1 | ||
The object to control the generation of ciscoLwappVoipCallFailureNotif notification. A value of 'true' indicates that the agent generates ciscoLwappVoipCallFailureNotif notification. A value of 'false' indicates that the agent doesn't generate ciscoLwappVoipCallFailureNotif notification. | |||
OBJECT-TYPE | |||
TruthValue |
ciscoLwappVoipCallFailureNotif | 1.3.6.1.4.1.9.9.524.0.1 | ||
This notification is generated when ever a VOIP call failure occurs. | |||
NOTIFICATION-TYPE |
11-30-2018 05:09 AM
you may need the http://www.circitor.fr/Mibs/Html/C/CISCO-LWAPP-AP-MIB.php
and oid's
cLApIfUpDownFailureType | 1.3.6.1.4.1.9.9.513.3.8 | ||
This object specifies the type of the AP interface failure. detectedFailure(1) - Failure of radio. configuredReset(2) - Reset due to manual configuration. | |||
OBJECT-TYPE | |||
INTEGER | detectedFailure(1), configuredReset(2) |
cLApIfUpDownCause | 1.3.6.1.4.1.9.9.513.3.9 | ||
This object specifies the cause of the AP interface failure. | |||
OBJECT-TYPE | |||
DisplayString |
cLApIfUpDownFailureCode | 1.3.6.1.4.1.9.9.513.3.10 | ||
This object specifies the code of the AP interface failure. | |||
OBJECT-TYPE | |||
DisplayString |
11-30-2018 05:18 AM
searching for VOIP call failure I found this:Cheat-Sheet-Common-Wireless-issues
VoIP Call Failure: '1x:xx:1x:xx:xx:xx' client, detected by 'xx-xx-xx' AP on radio type '802.11b/g'. Reason: 'Call failed: TSPEC QOS Policy does not match'.
Means platinum QoS was not configured on WLAN
hope this helps
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