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use Static ip on AP, can ping to WLC but not join?

rechard_hk
Level 1
Level 1

dear all,

 

Please kindly see in the attach file.

i using command for AP for assign ip address and AP can ping to controller but it cannot join with Controller.

Could you help to command?

 

Best Regards,

Rechard

13 Replies 13

Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the following commands: 

 

1.  WLC:  sh sysinfo; and

2.  AP:  sh version

Dear Leo,

 

Please kindly see in the attach file.

 

i tried to use command as below and the AP can ping to Controller but the AP cannot joint to AP

 

capwap ap controller ip address x.x.x.x   ( IP for controller)

capwap ap ip address x.x.x.x 255.255.255.0  (IP for AP )

 

Best Regards,

Rechard

Post the COMPLETE output to the command "sh sysinfo".

If you issue the debug capwap client events/erros on the AP and debug capwap events/errors enable on the WLC what do you see?

 

Can you post it here?

Thank you

Best Regards,
Please rate helpful posts,

Ruben Carvalho CCIE#57952

Dear all,

 

Please kindly see log as in the attach file.

 

Note: ip add 192.168.7.7 i connected to internet and remote to WLC.

i don't know why AP cannot joint to WLC. but AP can ping to Controller.

 

After i apply command as below if the AP cannot joint with WLC the interface BVI 1 will switch to DHCP or reboot.

 

capwap ap ip add 50.50.50.11 255.255.255.0
capwap ap controller ip add 50.50.50.1

 

Best Regards,

Rechard

Hi Rechard,

AP: 1702I model which need the min version SW on wlc: 8.0.100.0 and you are running 8.1.102.0.

As per your logs

Unknown AP type. Using Controller Version!!!

It should support this Access Point, but looks like something wrong with software , Try to Downgrade it and try again.

 

Regards

Don't forget to rate helpful posts

Dear sir,

 

i got this log , it still cannot join to WLC.

 

AP80e0.1dfc.b050#ping 50.50.50.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 50.50.50.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
AP80e0.1dfc.b050#
*Sep 22 11:31:27.095: %CAPWAP-3-EVENTLOG: Could not discover any MWAR.
*Sep 22 11:31:27.095: %CAPWAP-3-EVENTLOG: Starting Discovery. Initializing discovery latency in discovery responses.
*Sep 22 11:31:27.095: %CAPWAP-3-EVENTLOG: CAPWAP State: Discovery.
*Sep 22 11:31:27.095: %CAPWAP-3-EVENTLOG: Not waiting for DHCP options as resolve method on interface BVI1 is 4
*Sep 22 11:31:27.095: %CAPWAP-3-EVENTLOG: spamResolveStaticGateway  - gateway NOT found
*Sep 22 11:31:27.095: %CAPWAP-3-EVENTLOG: spamResolveStaticGateway  - gateway NOT found
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: Discovery Request sent to 192.168.7.7 with discovery type set to 1
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: spamResolveStaticGateway  - gateway NOT found
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: Could not resolve gateway. Ignoring WLC name lookup
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: Discovery Request sent to 50.50.50.1 with discovery type set to 1
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: Could not resolve gateway. Not sending discovery request to 192.168.7.7, type 1.
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: Discovery Request sent to 50.50.50.1 with discovery type set to 1
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: 
 SENDING DISCOVERY REQUEST wtpStartAcDiscovery:1682, Controller WLC2504: IP Address 50.50.50.1 
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: Discovery Request sent to 255.255.255.255 with discovery type set to 0
*Sep 22 11:31:30.095: %CAPWAP-3-EVENTLOG: Send broadcast discovery request
*Sep 22 11:31:40.095: %CAPWAP-3-EVENTLOG: Could not discover any MWAR.
*Sep 22 11:31:40.095: %CAPWAP-3-EVENTLOG: Starting Discovery. Initializing discovery latency in discovery responses.
*Sep 22 11:31:40.095: %CAPWAP-3-EVENTLOG: CAPWAP State: Discovery.
*Sep 22 11:31:40.095: %CAPWAP-3-EVENTLOG: Not waiting for DHCP options as resolve method on interface BVI1 is 4
*Sep 22 11:31:40.095: %CAPWAP-3-EVENTLOG: spamResolveStaticGateway  - gateway NOT found
*Sep 22 11:31:40.095: %CAPWAP-3-EVENTLOG: spamResolveStaticGateway  - gateway NOT found
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: Discovery Request sent to 192.168.7.7 with discovery type set to 1
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: spamResolveStaticGateway  - gateway NOT found
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: Could not resolve gateway. Ignoring WLC name lookup
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: Discovery Request sent to 50.50.50.1 with discovery type set to 1
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: Could not resolve gateway. Not sending discovery request to 192.168.7.7, type 1.
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: Discovery Request sent to 50.50.50.1 with discovery type set to 1
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: 
 SENDING DISCOVERY REQUEST wtpStartAcDiscovery:1682, Controller WLC2504: IP Address 50.50.50.1 
*Sep 22 11:31:43.095: %CAPWAP-3-EVENTLOG: Send IPv4 Broadcast discovery request

 

Hi Rechard,

use these commands on AP to find WLC:

capwap ap ip add 50.50.50.11 255.255.255.0
capwap ap controller ip add 50.50.50.1
capwap ap ip default-gateway <IP-address>

If still failes then please paste the complete output of this command: sh sysinfo

 

Regards

Don't forget to rate helpful posts

Dear Sandeep,

 

i was check on cisco website the version wlc: 8.0.100.0  it not available to download.

How can i go next ?

Do you have any document or step by step to implement WLC 2504 with 1702I?

 

Best Regards,

 

Hi,

 

Please check the below things.

 

1. Check whether below UDP ports are allowed at the firewall end for CAPWAP Communication.
Data - 5247

Control - 5246

2. NTP time sync.

3. Appropriate Country code is enabled on the WLC.

4. Install the last TAC recommended image version 8.3.143.0.  https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn83mr4.html#concept_ejl_stn_zdb

 

Regards,

Sathiyanarayanan Ravindran

Regards,
Sathiyanarayanan Ravindran

Please rate the post and accept as solution, if my response satisfied your question:)

Tony Ortiz
Level 1
Level 1

I have a 3702i, but a controller running 7.4.121.0. I could ping the controller just fine from the AP's command line, but it would never join, no matter how many times I entered the CAPWAP and LWAPP commands defining the controller.

Then I realized, 3702i's aren't compatible with the older WLC controller software. I then pointed my AP to one of my newer WLC's running 8.0.121.0, and it associated immediately.

I realize this is a very simplistic answer, but it doesn't hurt to check the HCL in the release notes.

after rest the WLC please follow some steps 

watch the video on my you-tube channel.

https://www.youtube.com/channel/UCh5nlwJhZKFGTm_OW04bemw?view_as=subscriber 

 

 

 

Enter Administrative User Name (24 characters max): admin
Enter Administrative Password (3 to 24 characters): ***********
Re-enter Administrative Password : ***********

Enable Link Aggregation (LAG) [yes][NO]:

Management Interface IP Address: 192.168.10.229
Management Interface Netmask: 255.255.255.0
Management Interface Default Router: 192.168.10.1
Management Interface VLAN Identifier (0 = untagged):
Management Interface Port Num [1 to 4]:
Invalid response

Management Interface Port Num [1 to 4]: 1
Management Interface DHCP Server IP Address: 192.168.10.229

Virtual Gateway IP Address: 1.1.1.1

Multicast IP Address: 239.255.255.255

Mobility/RF Group Name: MS

Network Name (SSID): Cisco-MS

Configure DHCP Bridging Mode [yes][NO]:

Allow Static IP Addresses [YES][no]:

Configure a RADIUS Server now? [YES][no]: no
Warning! The default WLAN security policy requires a RADIUS server.
Please see documentation for more details.

Enter Country Code list (enter 'help' for a list of countries) [US]:

Enable 802.11b Network [YES][no]:
Enable 802.11a Network [YES][no]:
Enable 802.11g Network [YES][no]:
Enable Auto-RF [YES][no]:

Configure a NTP server now? [YES][no]: no
Configure the system time now? [YES][no]:
Enter the date in MM/DD/YY format: 9/10/2018
Invalid response

Enter the date in MM/DD/YY format: 09/10/2018
Invalid response

Enter the date in MM/DD/YY format: 09/10/18
Enter the time in HH:MM:SS format: 17:48:30

Configuration correct? If yes, system will save it and reset. [yes][NO]: yes
Cleaning up DHCP server configuration

Configuration saved!
Resetting system with new configuration...


Configuration saved!
Resetting system with new configuration...
Restarting system.

raghavraghul246
Level 1
Level 1

i too had this prob , check ur logs in wlc and if it states abt licensing anywhere reinstall a new license 

by going into licenses>new

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