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WCS - Antenna Detection Issue

Hi,

I'm installing a WCS solution with 3 controllers 5508 and 70 access points. (AIR-LAP1041N-E-K9)

Everything is working fine but i have 1 issue with WCS and RF.

When i add some Access Points into the maps, some are working fine but others not.

I've got this message :

"RF Prediction will not be computed for the following APs since these APs have Unsupported (Other) Antennas. Are you sure you want to continue?

PNO_N0_22(802.11b/g/n), PNO_N0_24(802.11b/g/n)"

PNO_N0_22 et PNO_N0_24 are my access points's name.

Below you can see that internal antenna is well detected on some AP but not for all.

Sans titre.PNG

Does anyone have any other suggestions or overcome the same issue?

Thank you

Everyone's tags (3)
2 REPLIES 2

WCS - Antenna Detection Issue

Wow i just solved it ...

For information I created a template for my Lightweighted AP and there is a field to force antenna type.

I choosed my Antenna-1040-2,4Ghz and everything is now working

Beginner

WCS - Antenna Detection Issue

I have the same error when I add the 1602i APs to the map. I tried forcing them by using a lightweight template. Now instead of getting the error type other not supported it says: "Antenna Type Internal unsupported for selected AP". Any other ideas on how to fix this issue?

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