We Changed the WLC SSID from WORK to WORK1, and now user are not getting IP address.

[Ashok Basapure]

Due to corporate requirement we had changed the SSID from WORK to WORK1 and end users are not getting IP address.

We have reverted back to WORK still users are not getting IP address.

Where should I look so that this problem gets resolved?

[Rasika Nayanajith]

Look at what dynamic interface map to this SSID, Make sure correct dynamic interface map to the SSID & DHCP information correctly configured on that interface

HTH

Rasika

[Ashok Basapure]

I see correct interface is mapped to SSID and also see DHCP information is configured.

Two WLC are configured in mobility.

[Rasika Nayanajith]

Get this output from WLC CLI for a client trying to connect. Attach it as .txt file so we can have a look

(WLC-1)>debug client <mac_address>

HTH

Rasika

[Ashok Basapure]

Attaching debug with this post.

[Ashok Basapure]

Hello Rasika,

Issue is resolved. Mobility anchors were incorrectly assinged. We corrected it. Now we are getting IP address.

Thanks for you help

Regards

Ashok