Windows-8 system is not connecting to Wi-Fi

[Ateeq Mohammed]

Hi,

Few Windows-8 laptops are not connecting to Wi-Fi, useres connecting to  LAP1142N and WLC is 2106, but few users are able connect.

What could be the possible issues, and the troubleshooting.

Anyone can help.

Thanks

Ateeq

[Rasika Nayanajith]

What is the WLC software version ?

Also provide us "show wlan <wlan-id>" output to see how you configure the SSID

HTH

Rasika

**** Pls rate all useful responses ***

[Ateeq Mohammed]

Guys,

Thanks for your valuable comments, we tried connecting the wifi successfully after uninstalling the Cisco anyconnect softeware on laptops which  are not getting connected to the Wi-Fi earlier, now it is under observation. but i still dont know what was the issue and what is the connection between Cisco anyconnect and wireless access from Windows-8.

Thanks,

Ateeq
 

[Ali Aqrabawi]

please share show WLAN <WLAN id> and debug client <client mac> and let a client to connect 

[Leo Laohoo]

WLC2106?  

This tells me you are running a very, very old software.  An old software that is NOT compatible to Windows 8.

[Scott Fella]

Either use a code that supports the Windows 8, which can be viewed on this link

https://supportforums.cisco.com/document/113836/windows-8-clients-cant-associate-cisco-unified-wireless

Or you can use a Windows 7 wireless driver.