01-27-2019 05:09 AM - edited 07-05-2021 09:45 AM
Dear Support ,
After formatting the whole flash of a 5508 WLC , and even when we tried to upload new image via bootloader , the wlc restarted and the bootloader immage appear again.
is there a way to upload an images so the wlc can start normally or we dont have any other choice then opening a cisco TAC case , so the enginner can send us the RTOS file or RMA the WLC?
Thank you for your support.
best regards,
chawki
Solved! Go to Solution.
01-27-2019 07:37 AM
01-27-2019 02:34 PM
01-27-2019 07:37 AM
01-27-2019 07:53 AM
Hi ,
Thank you for your confirmation.
Is there a chance to get these files and upload new image without opening a TAC case , since we do not have smartnet support on the device.
Best Regards,
Chawki
01-27-2019 02:34 PM
01-27-2019 09:14 PM
well received...
Thank you
11-21-2019 03:09 AM
I am currently in the same situation. Can you tell me how I solved this problem?
11-21-2019 03:46 AM
Hi ,
You will need to open a cisco TAC case to RMA the WLC.
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