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Kim Armstead
Beginner

Adding 6000 series cameras to the system

We are running VSM 7.0.1.  Recently, when replacing defective cameras in the system with 6000 series cameras,  it seems to take several hours to overnight to be able to actually SEE the new camera on the network.  What can be done to make the camera available to the network immediately??  Prior to install, the cameras are usually configured with ip, name and maybe time. 

I also cannot log directly in to the camera itself.  It's as if the camera isn't on the network at all.

 It seems like this is a recent development.  What could have changed??

3 REPLIES 3
Nadeem Ahmed
Cisco Employee

How this camera getting powered is through POE Switch or external Power adapter ? how are you assigning IP to camera dynamic or static/DHCP.

Is it camera getting IP, have you tried to add this camera on VSOM yet?

Br,

 nadeem

PS: Please rate all useful post.

Br, Nadeem Please rate all useful post.

The camera is powered via an external power adapter.  

The camera is configured with a static ip by logging directly into the camera through a browser with the default ip and changing the ip so that it is appropriate for the location where it is to be installed.

So, even after installing the camera and attaching the ethernet cable, it has started to take a few hours for the camera to actually show up in VSOM.  The camera shows to be inaccessible.

Thanks.

ka

are you able to ping the camera from VSOM CLI and Camera CLI (Vice-versa). what is the template you are using can you please attached the screenshot of the error and template too.

Br,

nadeem

Br, Nadeem Please rate all useful post.