Physical Security

I have a main entrance door with a door sensor, pir rex, and a paddle lock. In CPAM I have configured the door as a push button with auto and delayed options but when exiting the door you still have to push the paddle to exit even though the rex dete...

HiI have a VSOM 7.6 installation where it is only recording for 27 days even though it is set to 31 days on the camera template. This is occurring on all cameras and there is enough storage available. Any ideas on what could be happeningJohn

Hi,Has anyone out there had any success with getting a 2830 PTZ functional within VSM 6.3.X (even if using a 'non-proper' driver)?Thanks!

I could give guidance for a new installation of VSM 7.6 on a Cisco UCS C220 M3 server

We have 2 desktop PC's running the SASD software and one of them the SASD software restarts itself about every 10 minutes, while the other PC has no issues running this software. The PC's are identical with the same version drivers and etc. Has anyon...

Hi.Little question for a nice feature we had in the older camera series: image swap when mounting is reverse.Is this feature really missing or can't I find it?Thanks and regardsDanny

Hi,We have Cisco Video Surveillance system .7.5.On some PC we cannot use SASD client. After start Sasdmain i got an error "Cisco Video Surveillance Client is not installed, Please reinstall cisco video Surveillance Client" But when i used Internet ex...

I have a lab setup with it's on dns servers and VSM/VSOM. I was trying to view the camera feeds via Vsom and was getting the RTSP error and the only way I found to resolve this issue was to change the dns servers on my laptop to the dns servers for t...

Hi,I would like to know the best practice on how to bind specific IP address to MAC addressKind RegardsBooker

Hey everyone,Does anyone knows of an IP non-Cisco HD PTZ camera with drop-ceiling mount that is compatible with VSM 7.6? 

Hi Everyone,I recently had to go through getting a PEM certificate package created for a VSOM instance where the certificate package needed to be signed by a standalone Microsoft Certificate Authority for the clients internal PKI.  While there are pr...

So I've been running into the issue lately in which files that are saved locally from VSOM 7.5 are not showing up for me locally but can be seen during the save dialog from VSOM. Scenario:Trying to save a screenshot or video file locally on my deskto...

Is there any app which will allow for the remote management of CPAM on android devices? For example a simple app to manage the opening of access doors by employees.

We are having some issues with some GW modules dropping offline. I would like to boot one up and monitor it's logs in CLI to see what it is doing before it falls off however I am not sure which log to monitor or look at. Can someone help me identify ...