Physical Security

I need to change several existing doors utilizing mag stripe readers to iclass RK40C card readers. Several hundred cards access these doors, so it is not feasible to delete/rebuild door. Is there any way to delete/replace a device on an active door? ...

Hi,I have an issue with a CIVS-IPC-5010 IP camera. The LED is flashing green all the time. The factory reset seems not working and I am not able to ping the camera (default IP address and the last configured IP address). Any tips and advice are highy...

We have 3 administrators who need access to CPAM through the use of the CPAM Client.  Only one administrator can log at any time.  For example, if admin1 is logged in, Admin2 and Admin3 get the following message.When Admin1 logs off, then Admin2 or A...

Dear All , I have a problem in a schedule motion detection event with archive   that will work after working hours to archive for any motion after the working hours , I used the straight forward path but did not work ,searched on community and get th...

Why is it that when you log into a Cisco 2900 PTZ camera and go to System->Information to get the serial number, that usually starts with ABX , Cisco can not find it in their system to open a TAC case? Or if you go to Camera Configuration -> OSD and ...

Has anyone upgraded vsom 3.x to 6.x?Is there an upgrade path from 3.x to 6.x that anyone knows of?I can't seem to find any documantations from CISCO on how to do it...Any ideas? Sucessful upgrade?

Dears,I configured recording with motion detection on VSOM 6.3.2 but I think the recording is not working properly.I can't find all the actions happened in the archiving.Can anybody tell me step-by-step configuration for the archiving with motion det...

Hello,Is there a solution to forward the analytics events (Camera Tamper, Trip Wire...) from a 4500E Cam to cpam-server, that we can activate a flashlight on the outputbox?Or on the Graphical Map Viewer the cam will change from green icon to red icon...

Hello everyone,I want to run this by you before making any changes on the system. #1. Let's say I have a 100 'Viewable Achives' and they have expiration set to 2 months. Now that i'm running close to out of disk space. I want to go in and change it t...

Hi ,I am using VSOM 6.3.2 .The partition of the OS is full ( 100 % ) .Have anyone faced this problem before ?

I would like to know how does redundancy works on the VSM Solution and how do you configure it.I have 15 cameras with 1 VSOM Server and 1 VSMS Server, however what would happen if the VSOM Server Dies? does the archives stop recording?How can i add a...

Have a customer who has lost all PTZ presets for cameras located on 5 different media servers running ver 6.3.2. Is this a known issue? Is there a way to find out what is causing this?

HiWe have a small office currently utilizing Cisco pwc2300 cameras linked to a Synology Nas. It communicates through a proprietary protocol using the Nas.Also the Nas has FTP available to receive video clips from the pwc2300's from motion events. It ...

Hi,I  have a solution with VSMS 6.3.0 and VSOM 6.3.0 installed in the same  server Dell R610 running SUSE enterprise SP19 X Cisco 2420 camerasI  am recording 1 video archive per camera with duration 14 days, end date  loop and expiration time 1 month...

Here is my situation: At HQ VSOM and VSMS Servers both operating on latest firmware, the VSMS as 10.27TB of HDD space. At the HQ I have 13 cameras installed:      10 2621v cameras:           Res - 4CIF 704x480           Format - NTSC .         Media...