I am having a problem when I upgrade cisco 4500E ip camera from 3.1.0 to 3.1.1 ( P/N 74-9126-02 ) using hotfix utility.
this error appears when i press upgrade " Status <ip-address of camera> camera not reachable "
Yhya: Please check if your windows firewall is enabled. If enabled: turn it off
Test SSH using username 'root' and the password you configured. Is this working?
Can you ping the camera from the PC running the hotfix utility?
Sergey: the 3.1.1 hotfix utility is only for the 4300E/4500E camera and can be found in the 3.1.1 firmware download section on Cisco.com.
I have a similar issue with the utility for a 4500 going from 2.0 to 2.3.2. firewall is off, i can ssh to the unit, pinging it is fine. keep getting the unreachable message from the utility.