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CIVS-IPC-6400E CCTV Camera - Zoom Issue

Hi Folks, 

 

I am having 10 model of Cisco CIVS-IPC-6400E Cameras installed in the Border of one big compound.

 

I am having an issue with zoom capacity. For example if the car is parked in within 5-meter distance, the plate number of the car is not visible, i mean the zoom capacity of the aforementioned model is clear. 

 

Is there anyone out there who has the same experience. 

 

Can i have the documentation guidelines to modify the zoom capacity?

 

Thanks,

Manny

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