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/media 1 missing after reboot (CPS-UCS-2RU-K9)

Nicholas Hood
Level 1
Level 1

Hi folks, odd thing happened yesterday. I came in after the weekend and noticed that one of my media servers was unresponsive. After trying different methods to access it was just dead in the water. When I went to the server, its power button was amber, but the other lights were green, no drive lights were flashing either. I pressed the power button and it started to boot as normal. -Side note, we have 5 other media servers in the same rack and did not have this problem with any of them- So after the server boots up I log into the management console of the server and notice that my /media 1 partition is gone.

Does anyone know what could have happened, and more importantly, how to recover the /media 1 partition?

the RAID status in the management console says that all raid controllers are up and running at optimal and looks identical to another media server of the same model.

Thanks for any help!

-Nick

I ran the following commands and got these results. 

[root@vsms4 ~]# /usr/BWhttpd/bin/reposdbtestclient dumpstoragemonshmem
/usr/BWhttpd/bin/reposdbtestclient: error while loading shared libraries: libcool.so.1.0.0: cannot open shared object file: No such file or directory

[root@vsms4 ~]# du -hsxc /media1
du: cannot access `/media1'
0 total

[root@vsms4 ~]# du -hsxc /media2
8.9T /media2
8.9T total

[root@vsms4 ~]# df -hk
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/sdb1 8259788 2333452 5506752 30% /
/dev/sdb3 33026928 1688976 29660180 6% /var
/dev/sdb7 51475528 6500428 42360164 14% /mysql/data
/dev/sdb5 8259788 4235476 3604728 55% /usr/BWhttpd
/dev/sda1 148610 15019 125918 11% /boot
tmpfs 8298396 4 8298392 1% /dev/shm
/dev/sdd1 16048539136 9510892304 6537646832 60% /media2

2 Replies 2

Scott Olsen
Level 6
Level 6

Does the kernel even see the block device?

'lsblk

... also, which HW platform are we talking about here?  If MSP chassis, you can dump all the information about the RAID array and logical volumes with the MegaRAID cli utility:

/opt/MegaRAID/MegaCli/MegaCli -pdlist -a0

/opt/MegaRAID/MegaCli/MegaCli -ldinfo -lall -a0

... if you're working with the newer UCS chassis, the CIMC console is an excellent option to review the disk subsystem status.

Also, if the services are otherwise operational, a Support Report will gather all the pertinent logs for you(us?) to review.

All the best.  I know that feeling of a storage volume MIA and it sucks.

Scott Olsen Solutions Specialist Bulletproof Solutions Inc. Web: www.bulletproofsi.com

jsah
Cisco Employee
Cisco Employee

Hi Nicholas,

Can you please share the output of from the CLI of the server:

"cat /proc/partitions"

"cat /etc/fstab"

Just try to execute this command as well " mount -a".

And then share the output of all the commands. I am suspecting the partitions may be corrupted and we may need to repair the partitions in order to get it back added on this server.

Cheers.!!

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