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Media server reported the error Failed to update device (Device HwId mismatch. when moving back a camera from one media server to the other.

Ricar
Level 1
Level 1

Hi Cisco community

 

I recently noticed a RAID error in one of the servers (media-server1 in where I storage the several camera records) due to a harddisk damaged. After move the affected cameras (through Video Surveillance Operations Manager) to media-server2 (to avoid to miss cameras records while the RAID is being repaired), replace the HD in media-server1 (without issues) when I tried to move back the cameras to the media-server1 from "Video Surveillance Operations Manager", appears the following message Operation failed: Media server reported the error Failed to update device (Device HwId mismatch.).

 

Are you aware of this kind of issues? Any help?

 

 

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