10-04-2017 09:48 AM - edited 03-08-2019 07:20 PM
Our infrasturcture is currently 7.8. We got a new server that has 7.9 on it. Is it possible to connect a 7.9 media server to a 7.8 VSOM server, or would the media server need to be downgraded to 7.8?
10-05-2017 03:25 AM - edited 10-05-2017 03:29 AM
Hi John
Nope, is not possible. You'll see version error.
Also, there is no option do downgrade the VSM software.
You need to reinstall software using 7.8 recovery image with 'factory' option
10-06-2017 07:04 AM
Hi Adam, thanks for the reply. I actually ended up opening a TAC case. I was afraid that i'd have to recover all the way back to 7.7 and then upgrade to 7.8 but the technician was able to use the 7.8 upgrade files after uninstalling the 7.9 rpms. Works great now.
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